Privacy Policy

Information We Collect

We may collect the following information:

• Name
• Email address
• Contact number
• Company name
• Billing details
• Documents submitted for translation
• Communication records
• Website usage information

How We Use Your Information

The information collected may be used for:

• Providing translation services
• Preparing quotations and invoices
• Processing payments
• Project management and delivery
• Customer support
• Compliance with legal obligations
• Internal quality assurance

Document Security

Documents submitted to Prism Translation Services are treated with strict confidentiality. Access is limited to authorized personnel directly involved in the project.

Payment Information

Payments are processed through secure third-party payment gateways. We do not store complete debit card, credit card, or banking information on our servers.

Data Sharing

We do not sell, rent, or trade client information. Information may only be shared with translators, editors, interpreters, or technical personnel involved in the completion of the project.

Data Retention

Project files and communications may be retained for record-keeping, quality assurance, legal compliance, and future support purposes.

Cookies

Our website may use cookies and analytics tools to improve user experience and website performance.

Client Rights

Clients may request access, correction, or deletion of their personal information, subject to applicable legal requirements.

Policy Updates

Prism Translation Services reserves the right to update this Privacy Policy at any time. Continued use of our services constitutes acceptance of any updates.

Contact

For privacy-related inquiries, please contact us through the details provided on our Contact Us page.